We help ecommerce businesses grow their revenue and increase their customer reach through the optimal combination of omnichannel presence, user-centric solutions, and know-your-customer tools.
FULL-FEATURED SOLUTIONS FOR DIVERSIFIED ECOMMERCE
Putting together our expertise in information technology and ecommerce development, we help retail companies, distributors, manufacturers, and wholesalers drive their customers’ satisfaction, boost sales and expand their audiences. We aim at making ecommerce solutions technically impeccable and catchy to let your company stand out in the ecommerce market.
We deliver device-agnostic web stores, coupon and drop shipping websites to ensure a consistent positive buying experience for your customers at any location. As an ecommerce development company, we handle online store projects of diverse complexity and in various domains, be they specialized in consumer or capital goods, food delivery, media distribution, business or public services.
We implement multi-lingual and multi-currency marketplaces as an optimal medium for an interrupted collaboration between various sellers and their clients. Through ecommerce web development, we help providers to present and manage their offerings in an optimal manner, along with enabling customers to access the most comprehensive set of needed services and goods on a single portal instantly.
B2B TRADE PORTALS
We create feature-rich B2B portals to unite all the trading stakeholders, such as suppliers, manufacturers, wholesalers, and their subsidiaries, within a centralized hub. Our solutions help businesses establish and manage a secure multichannel global trade, build up their partnerships, create competitive public offerings and cooperate with traders from all over the world.
AUCTIONS & BIDDING PLATFORMS
We help ecommerce businesses broaden their trading experience through online auctions and bidding portals. Implemented solutions enable their owners to organize multiple auction types, configure bid items, leverage voice and video streaming during real-time auctions and bidding sessions, and offer a plethora of payment options to end customers.
If you are looking for a solution that will bring together multiple vendors and consolidate their offerings under the same hood, we are ready to provide our assistance. We implement ecommerce aggregators to let you host and manage diverse brands conveniently while enabling them to promote their services and goods.
BOOKING & TICKETING SOLUTIONS
As part of ecommerce development services, we design and implement complex solutions to make booking and ticketing activities comfortable and transparent for customers from all over the world. We pay a particular attention to payment security, solutions’ performance under high loads as well as their trouble-free interaction with third-party services.
OPERATIONAL PILLARS OF YOUR ECOMMERCE-DRIVEN BUSINESS
Rishi Software Services(RSS) helps ecommerce businesses succeed in their daily operation by empowering it with fully functional custom systems and ecommerce modules. By creating an integrated ecommerce environment, we give you a permanent control over your ecommerce processes.
Routing and trip management, tracking systems, cargo operations, container management, fuel management, vehicle inspection.
Warehouse operations, SKUs management, labor management, yard and dock management, warehouse and stock optimization.
Inventory and Shipment Management
Barcoding, ordering, picking, packing and shipping, inventory forecasting and replenishment, lot control.
Complex ecommerce workflows, supply chain management, pricing management, project management, human resource management.
Product Information Management (PIM)
Product categorization and cataloging, product comparison, product lifecycle management and traceability.
Payment Solutions and Tools
Payment gateways and portals, POS systems, e-wallets, payment security and compliance.
Marketing and Sales Management
CRM systems, call-centers, multichannel marketing campaigns, customer analytics and reporting.
Corporate Billing and Accounting
Invoicing, expenses, estimates, assets, taxes, payrolls, bank transactions, accounting reports.
Ecommerce Document Management
Server-based and cloud DMS, complex cross-system document workflows, real-time document coauthoring and sharing on all devices.
ADVANCED SERVICES TO FOSTER YOUR ECOMMERCE GROWTH
Additionally to ecommerce development, we offer advisory and technical assistance to enable businesses to improve their ecommerce outcomes continuously. We help our customers elaborate on a long-term ecommerce roadmap supported with an optimal set of technologies.
- Building up an IT-centric ecommerce strategy
- Providing business analysis of existing and future ecommerce solutions
- Assessing your ecommerce solutions’ effectiveness from usage and management standpoints
- Selecting optimal ecommerce solutions to help you enter new markets or attract new audiences
- Reviewing customer-facing and internal ecommerce solutions from the technology perspective
To help you align outlined targets with your actual ecommerce results, we provide you with a comprehensive audit of your ecommerce ecosystem. We‘ve packed our audit services kit with tech-focused activities to identify and eliminate inconsistencies within your ecommerce solutions.
- Exploring the solution’s architecture and structure
- Assessing user experience through typical user journeys
- Checking up ecommerce security, including authentication mechanisms, sensitive data processing, ordering and payment mechanisms
- Evaluating search and filtering adequacy
- Testing the solution’s overall performance and stability
Based on the audit results, our ecommerce developers and consultants share their practical recommendations and offer professional assistance to improve your ecommerce ecosystem. We tweak your solutions to make them easier to manage and support, as well as increase their effectiveness.
- Setting up abandoned cart recovery process
- Implementing features to incentivize buyers and increase their trust
- Adjusting advanced search and filtering options to facilitate product and service location
- Adding business-to-customer interaction and entertainment components
- Redesigning your existing solution to increase customer engagement
CUSTOMER-CENTRIC INTELLIGENT ECOMMERCE
Apart from delivering core ecommerce solutions and services, we aspire to let our customers stay ahead of the competition by coupling ecommerce with modern technologies.
In-store or online, your customers will get extra value from having a mobile device by their side. Rishi Software Services(RSS) can assist you in starting your m-commerce journey by implementing mobile functionality from scratch or optimize your existing m-commerce solution.
- Location-based m-commerce
- Mobile ordering & payment
- Geolocation apps for in-store navigation and real-time product tracking
- Social ecommerce for a consistent shopping experience in social networks
- Delivery apps
From a brick-and-mortar outlet or an online store to a warehouse, we’ll help you introduce advanced shopping opportunities and optimize your ecommerce program with your own network of connected devices. We couple our ecommerce expertise with the knowledge of IoT rules to bring your ecommerce solutions where your customers are and make your sales deeply personalized.
- IoT solutions for instant purchases (smart home, smart fridge)
- Custom ecommerce apps for wearables
- IoT payment gateways
- Sensors and beacons for effective proximity marketing
- IoT-enabled inventory and warehouse management
AI-Powered Customer Service
Through the tandem of AI and ecommerce application development, we make your products and services easily discoverable across different channels. We aim at minimizing the importance of a traditional keyword-centric search to build up an optimal purchase path for your customers.
- Intelligent shopping assistants and chatbots
- Smart search and recommendation engines
- Virtual stores and demo stands
- Interactive displays and kiosks
- AI solutions for customer-oriented supply chain management
We equip you with analytical solutions and tools tuned to ecommerce realities in order to let quality data drive your ecommerce progress. We help you take advantage of big data to maximize the conversion of visitors to customers and even increase the spending habits of current customers.
- Aggregated analytics to define your customer personas
- Sales analytics to forecast demands, optimal pricing, sales highs and lows
- Sentiment analysis to hear the Voice of the Customer
- Predictive analytics to understand and envision your customers’ behavior
- Advanced reporting to reshape your offerings in line with customers’ expectations
TECHNOLOGY PLATFORMS WE WORK WITH
We have an in-depth understanding of the leading ecommerce platforms to provide ecommerce businesses with the suitable technology stack.
SAP Commerce Cloud
For large digital retailers looking for a robust and scalable platform to power their omnichannel strategy.
For medium and large-scale retailers looking for advanced personalization, versatile out-of-the-box features, and broad integration capabilities.
For startups and SMEs looking for a free and easily customizable tool to quickly enter the ecommerce reality with zero licensing costs.
For SMEs dedicated to WordPress and looking to turn this platform into their digital shopping solution with rich functionality.
ENSURING DURABILITY OF YOUR ECOMMERCE SOLUTIONS
Our ecommerce developers build systems ready to follow your ecommerce business growth. From designing a solution’s architecture to implementing its functional core, we ensure that your solution stays scalable and expands smoothly both vertically and horizontally.
We stay with you to keep your solution updated and guarantee its flawless performance at any time. We perform one-time or regular performance check-ups to help you reveal existing and potential performance pain points that can hinder your ecommerce solution’s productivity.
Our services include ecommerce security consulting aimed at aligning your data governance and security approaches with PCI DSS and GDPR standards. Additionally, we carry out security testing according to OWASP methodologies to ensure your ecommerce solution is shellproof against cybercrimes.
PAINLESS ADOPTION AND MANAGEMENT
To balance the complexity of ecommerce solutions, we ease up their adoption and further successful administration with detailed project documentation and guidelines. We carry out training sessions for end users and IT professionals to help them handle their systems painlessly.
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