Context
Our Customer – AV3 Software – is a well-established online distributor of visual effects and motion graphics software produced by outstanding manufacturers of the industry, including Red Giant, Video Copilot, Pixologic, and Digieffects.
Believing the internet to be the top channel of software distribution, the company launched a one-stop online store that is open 24/7 around the world for electronic license download and online support.
After the website’s release, the Customer realized it needed in-depth enhancement, as the application didn’t perform in the way it was expected to. As long as the website had to process heavy software downloads and secure payment transactions, the company needed a reliable support and maintenance team to take care of the system. The team had to fix the existing bugs ensuring the solution’s correct work and improve its functionality continually keeping the application on the competitive edge. Guided by a positive reference concerning our ecommerce website development capabilities, the company turned to RSS.